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Coinbase: bought crypto but cannot send it

A balance can be tradable while the funds used to buy it are still held.

Documentation checked 2026-10-04. US scope; account restrictions may differ.

What should you check first?

  1. Open the available-to-send balance, not only the portfolio total.
  2. Find the deposit's release date or hold notice in your account.
  3. Check account restriction messages if the displayed hold has ended.

When should you stop?

Do not buy more crypto just to try to bypass a hold.

When should you contact support?

If the shown release time has passed and the balance is still restricted, use Coinbase's signed-in support. Keep the deposit reference and hold notice; do not send passwords or recovery phrases.

Use the help centre linked from the exchange's official website. CoinBBank cannot access your account, approve a payment or recover a transfer.

Official sources

This is a documentation-based checklist, not a diagnosis of your account or a record of a firsthand purchase test.

Educational information only. Not financial advice. Never share your seed phrase or authentication codes with a support contact.