What should you check first?
- Confirm your actual state of residence, not the location of a temporary internet connection.
- Read Kraken's current US eligibility page before creating or funding an account.
- For another state, check account verification and product-specific eligibility separately.
When should you stop?
Do not misstate your residence to use a restricted service.
When should you contact support?
If an existing account's access is restricted, ask Kraken's official support about permitted account actions. Do not fund the account until access is clarified.
Use the help centre linked from the exchange's official website. CoinBBank cannot access your account, approve a payment or recover a transfer.
Official sources
This is a documentation-based checklist, not a diagnosis of your account or a record of a firsthand purchase test.