Something went wrong?

Coinbase: bought crypto but cannot send it

A balance can be tradable while the funds used to buy it are still held.

Coinbase: purchase or payment method is blocked

Incomplete verification, a restricted payment method or a negative balance can prevent a purchase.

Coinbase: which network should I send on?

The sender and recipient must use the same supported asset and network.

Coinbase: buying is unavailable in my account

Coinbase may limit services according to location, verification and account status.

Kraken: balance is withheld or insufficient for withdrawal

A funding hold, open order or a recent password change may block a withdrawal.

Kraken: debit card purchase failed or is pending

US card purchases require an eligible debit card in the same legal name as the account.

Kraken: withdrawal address or network does not match

An address must match the asset, supported format and network used for the withdrawal.

Kraken: unavailable in New York or Maine

Kraken's US quick-start guide currently excludes residents of New York and Maine.

Gemini: why can I trade but not withdraw?

ACH trading credit may be available before the deposit clears for withdrawal.

Gemini: debit card authentication or purchase failed

A card issuer may require a 3D Secure challenge before the payment can proceed.

Gemini: choose the right ETH or USDC network

Gemini documents several networks for ETH and USDC, but interface and regional restrictions still apply.